Net neutrality: debate and policies

The issues surrounding net neutrality (broadly defined as the principle that all Internet traffic should be treated without discrimination) are changing the broadband industry all over the world through regulatory and market forces. Many regulatory bodies are trying to adopt strict network regulations, changing the way that telecommunications service providers operate. From a market perspective, consumer demand for variety and greater bandwidth for Internet-based services is constantly growing. This can cause network congestion, which not only affects Internet use but also the viability of other services often offered by providers, particularly voice services. And so the way in which the broadband industry deals with these challenges will depend largely on how regulatory bodies address the issue.
https://www.cepal.org/en/publications/35899-broadband-latin-america-beyond-connectivity